Shipping policy

Shipping Policy

Order Processing Time:
Orders are processed within 1–3 business days, excluding weekends and public holidays.

Estimated Delivery Time:
United States: 7–15 business days
United Kingdom: 7–15 business days
Canada: 8–18 business days
Australia: 8–18 business days
Other available regions: delivery times may vary by destination.

Shipping Cost:
Free shipping on orders over $45.
For orders under $45, shipping costs are calculated at checkout.

Tracking:
A tracking number will be sent by email once your order has shipped.

Customs & Import Taxes:
Customers are responsible for any customs duties, import taxes, or local fees required by their country.

Wrong Address:
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect addresses.

Lost or Delayed Packages:
If your package is significantly delayed, please contact us at admin@mellowcos.com with your order number.